Annette Middendorf joined Mercury Wireless in 2019 to assume the role of Customer Service Manager. Before joining Mercury, Annette was an Area Manager for Schwan’s where she was a certified trainer, traveling across the United States. Annette held several additional leadership roles including management at Cox Communications and assistant Vice President at UMB Bank. Annette studied at Washburn University in Topeka Kansas.
Annette’s current responsibilities include management of the customer service team including recruiting, developing, coaching, and evaluating team members. Additionally, Annette handles all complex customer requests and partners across departments to ensure customer satisfaction.
Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies.
Mercury Broadband offers fast, reliable and unlimited internet access to connect and empower the communities we serve.