The Importance of Telehealth

Today, having access to reliable, high-speed internet is more important than ever before.

From distance learning, to working at home, more and more Americans across the country are seeing the need for high-speed reliable internet. For many rural Americans, their current options are limited to slow DSL or inconsistent satellite internet. Nowadays, the limitations of internet speed can not only impact work and school, but someone’s health as well.

Health care is changing due to the pandemic. Reducing exposure for both health care providers and patients and reducing strain on the medical system has resulted in an increase in telehealth. While telehealth is nothing new, the widespread adoption across the country is.

According to the CDC the benefits and potential uses of telehealth are:

  • Screen patients who may have symptoms of COVID-19 and refer as appropriate
  • Provide low-risk urgent care for non-COVID-19 conditions, identify those persons who may need additional medical consultation or assessment, and refer as appropriate
  • Access primary care providers and specialists, including mental and behavioral health, for chronic health conditions and medication management
  • Provide coaching and support for patients managing chronic health conditions, including weight management and nutrition counseling
  • Participate in physical therapy, occupational therapy, and other modalities as a hybrid approach to in-person care for optimal health
  • Monitor clinical signs of certain chronic medical conditions (e.g., blood pressure, blood glucose, other remote assessments)
  • Engage in case management for patients who have difficulty accessing care (e.g., those who live in very rural settings, older adults, those with limited mobility)
  • Follow up with patients after hospitalization
  • Deliver advance care planning and counseling to patients and caregivers to document preferences if a life-threatening event or medical crisis occurs
  • Provide non-emergent care to residents in long-term care facilities
  • Provide education and training for healthcare providers through peer-to-peer professional medical consultations (inpatient or outpatient) that are not locally available, particularly in rural areas


Before most telehealth was conducted via phone call, more and more health care providers are serving patients using video chat and live chat. Reliable high-speed internet is more important than ever before. Mercury Broadband has all of your home Internet needs covered. Whether you want to stay connected with family and friends, need to work from home, or are looking for reliable access to telehealth, Mercury has a plan for you. Mercury offers high speed, reliable, unlimited Internet while providing local customer service with no hidden or additional fees.

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