delivering an online experience your family can enjoy and count on
What Do We Do?
Mercury Broadband works in the communities we serve and are committed to delivering high-speed broadband and fiber Internet with digital phone services and more. We were founded in 2007 with one goal in mind, to give Internet access to families and businesses in underserved and rural America. Our team works together in the spirit of family to enable, manage, and simplify the increasingly diverse and complex home and business-connected environments.
Our roots originate in Topeka, Kansas, founded by two brothers who recognized the need to provide your communities with the Internet, phone, and security services you deserve. Today, we continue to support families throughout Midwest America and look to grow beyond to bridge the digital divide.
We strive to care for and enhance the lives of those in our rural communities through all the possibilities the Internet offers.
The Mercury workforce is committed to delivering high-performing, simple and secure Internet solutions to connect and empower the communities we serve.
We live our core values of Service, Excellence, Passion, Trust and Persistence: a set of standards that inspire and direct us to grow and better serve our customers.
States We Serve
We continue to accelerate the construction of hybrid fixed wireless and fiber-optic broadband networks to more than 122,000 underserved locations across the states of Illinois, Indiana, Kansas, Michigan, Missouri, and Ohio. Our fiber optic broadband will span more than 12,000 miles to deliver high-speed Internet.
We are committed to our vision of enhancing our communities. Mercury cares deeply about the well-being of our neighbors and friends, and we are dedicated to giving back in all the ways we can. We are actively engaged in our local communities and support their overall quality of life through community involvement, education and local charity donations.
Meet the Team
Continuously our team works hard to provide a unique range of products, exceptional customer service. Every employee in our organization plays an essential role in providing high-speed Internet to families in our communities. Meet the managing members who help make all of this happen!
Executive Chairman of the Board of Directors
& Chief Executive Officer
& Chief Technical Officer
Chief Revenue Officer
Darryl Cain, PE
Chief Operating Officer
Chief Financial Officer
Chief of Staff
Angela Tenbrink, CPA
VP of Finance
Head of Product Management
Robert C. Dow II
Head of Fiber Construction
Director of Software Engineering
Director of Wireless Architecture
Director of Technical Services
Director of Customer Success
Director of Accounting
Director of Field Sales
Director of Fiber Operations
Director of Information Technology
Director of Human Resources
Director of Marketing
Director of Wireless Operations
General Manager, Ft. Wayne, Ind.
General Manager, St. Joseph, Mo.
General Manager, Topeka, Kan.
General Manager, Columbus, Ohio
General Manager, Flint, Mich.
General Manager, Kalamazoo, Mich.
General Manager, Muncie, Ind.
I am very pleased with this company and their employees. They are positive, cheerful, and make you feel like a valued customer. The service was installed quickly and ran immediately after I was connected.
We had Internet installed by Mercury Broadband this week and have been super impressed. Terrell and his crew were so friendly, knowledgeable, and FAST. They were in and out in just over an hour, cleaned up any mess they made (wasn't much at all, a quarter size pile of dust). The internet speed is even better than we expected, literally 10x faster than what we had with AT&T
Excellent customer service. We just moved to the country. I had another company, and their service was bad. The Internet did not work and buffered for hours. The tech with mercury was on our roof for an hour in the snow, tuning our receiver in to get the absolute best signal as I told him the story about our last service. The tv and router never buffer.
We have an incredible team of employees who bring our mission to life every day. Discover what makes our culture so special and be part of a team that is passionate about our local communities.